Contact Pandhess

Choosing a Chess Set

We can help you compare board dimensions, piece materials, magnetic features and storage options. If you have a particular set in mind, include its product name and selected size in your message.

Questions About an Order

For questions about an order, please include your order number and the email address used at checkout. If an item has arrived damaged or incomplete, describe the issue and provide clear photographs when you contact us.

Delivery and Returns

Orders are processed within 24-48 hours. Shipping then takes approximately 5-10 days. The total estimated delivery time is 6-12 days.

Returns are accepted within 30 days of delivery, subject to the conditions stated in our Return Policy.