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PAYMENT INFORMATION
At PANDHESS, we aim to provide a simple, secure and transparent shopping experience.
PANDHESS accepts the payment methods displayed at checkout at the time of purchase.
Depending on availability, these may include major credit and debit cards, digital wallets and other payment methods supported by our payment providers.
All payments are processed through secure payment providers made available through our Website.
The payment methods available for your order are clearly displayed during checkout before the order is confirmed.
Payment is due when the order is placed.
Once the payment has been successfully authorised and the order has been confirmed, a confirmation email is sent to the email address provided by the Customer during checkout.
If a payment is declined, cannot be authorised or cannot be successfully processed, the order may not be confirmed.
In some circumstances, a payment provider or financial institution may perform additional verification before authorising a transaction.
Prices displayed to Customers in the United States are expressed in United States dollars (USD).
The total amount payable is displayed at checkout before the Customer confirms the order.
If you experience an issue when making a payment or believe that an incorrect amount has been charged, please contact PANDHESS Customer Service.
To help us review your request, please provide your order number where applicable. For security reasons, Customers should not send complete payment card details by email.
CONTACT INFORMATION
For any questions regarding a payment or an order, please contact PANDHESS Customer Service.
PANDHESS Customer Service Email: contact@pandhess.com Telephone: +33 7 56 99 78 14 Monday to Friday: 9:00 AM - 6:00 PM (Paris time) Response time: 24-48 business hours