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Customer : any natural person with legal capacity within the meaning of Articles 1123 and subsequent articles of the French Civil Code, or any legal entity visiting the Website covered by these terms.
Services : the online sale of chess sets and related products.
Content : all elements and information available on the Website, including text, images and videos.
Customer Information : all personal data that may be held by PANDHESS for account management, customer relationship management, analysis and statistical purposes.
User : any internet user who accesses or uses the Website.
Personal Information : information which enables the direct or indirect identification of the natural persons to whom it relates, as defined by Article 4 of French Law No. 78-17 of 6 January 1978.
The terms “personal data”, “data subject”, “data processor” and “sensitive data” have the meanings given to them by the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679).
In accordance with Article 6 of French Law No. 2004-575 of 21 June 2004 concerning confidence in the digital economy, users of www.pandhess.com are informed of the identities of the parties involved in the creation, operation and management of the Website.
Website owner and publisher : Théana Holl, sole trader, trading under the name PANDHESS, registered at 47 rue Vivienne, 75002 Paris, France.
Telephone : +33 7 56 99 78 14
Legal status : Sole trader registered with the Paris Trade and Companies Register
SIRET number : 10345884000016
VAT : VAT not applicable under Article 293 B of the French General Tax Code
Email address : contact@pandhess.com
Webmaster : Théana Holl - contact@pandhess.com
Data protection contact : Théana Holl - contact@pandhess.com
Hosting provider : Shopify Inc.
151 O'Connor Street, Ground Floor
Ottawa, Ontario, K2P 2L8
Canada
Telephone : +1 888 746 7439
Certain personal data may be processed within the European Union, the United States, Canada or other countries where appropriate safeguards are in place in accordance with applicable data protection laws.
The content available on the Website, including its text, visuals, logo and graphic elements, is protected by intellectual property law. Reproduction without prior written permission is prohibited. Customers and Users may not use, transfer or exploit all or part of the Website's content or materials for their own purposes without prior written authorisation.
Use of www.pandhess.com constitutes acceptance of the applicable terms of use. These terms may be amended or supplemented at any time. Users are therefore encouraged to review them regularly.
The Website is normally accessible to Users at all times. PANDHESS may temporarily interrupt access for technical maintenance and will, where reasonably possible, provide advance notice of planned maintenance.
The Website and this Legal Notice may be updated at any time. Users are encouraged to consult this page regularly to remain informed of any changes.
The purpose of www.pandhess.com is to present and sell chess sets and related products online.
PANDHESS takes reasonable steps to ensure that the information provided on the Website is accurate and up to date. However, PANDHESS cannot guarantee that all information will be complete or free from errors, particularly where information is supplied by third-party partners.
The information provided on the Website may be updated or amended. Product characteristics, prices and contractual information applicable to an order are those displayed to the Customer when the order is confirmed.
The Website uses JavaScript technology. PANDHESS cannot be held responsible for damage to a User's equipment resulting from the use of unsuitable, outdated or virus-infected equipment, or from circumstances beyond PANDHESS's reasonable control.
Users are encouraged to access the Website using up-to-date equipment, appropriate security protection and a current version of a web browser.
The hosting provider seeks to maintain the availability of its services 24 hours a day, throughout the year. However, PANDHESS and the hosting provider cannot guarantee uninterrupted access to the Website and cannot be held responsible for interruptions resulting from internet network failures, telecommunications issues, maintenance, excessive network traffic or other circumstances beyond their reasonable control.
PANDHESS owns or holds the necessary rights to use the elements available on the Website, including its text, images, graphics, logos, videos, icons and audio content.
Any reproduction, representation, modification, publication, distribution or adaptation of all or part of the Website or its content, by any method or process, is prohibited without the prior written permission of PANDHESS.
Any unauthorised use of the Website or its content may constitute an infringement of intellectual property rights and may result in legal action under Articles L.335-2 and subsequent articles of the French Intellectual Property Code.
PANDHESS acts as the publisher of the Website and is responsible for the content it publishes.
To the extent permitted by applicable law, PANDHESS cannot be held responsible for damage caused to a User's equipment when accessing the Website where that damage results from unsuitable equipment, a technical incompatibility, malicious software or circumstances beyond PANDHESS's reasonable control.
PANDHESS cannot be held liable for indirect losses resulting from the use or temporary unavailability of the Website, except where such liability cannot lawfully be excluded or limited.
Interactive features, including the contact form, may be made available to Users. PANDHESS reserves the right to remove, without prior notice, any content that breaches applicable law or infringes the rights of another person.
PANDHESS may take appropriate legal action where a User submits content that is unlawful, abusive, threatening, defamatory, discriminatory, obscene or otherwise prohibited by law.
PANDHESS processes certain personal data in connection with the operation of the Website, order fulfilment and customer relationship management.
Information concerning the personal data collected, the purposes and legal bases of processing, retention periods, recipients and the rights available to individuals is provided in our Privacy Policy.
Depending on the Customer's state of residence and where applicable, additional rights may be available under United States state privacy laws.
The Website uses cookies and similar technologies that are necessary for its operation. It may also use analytics, personalisation and advertising technologies, subject to applicable legal requirements and the User's choices where required.
Users may manage available privacy and cookie preferences through the privacy or cookie management tools provided on the Website.
Further information is available in our Privacy Policy.
This Legal Notice is governed by French law.
However, this choice of law does not deprive consumers residing in the United States of any mandatory consumer protection rights available to them under applicable federal or state law.
Any dispute shall be submitted to the courts having jurisdiction in accordance with the applicable legal rules.